Frequently Asked Questions
What materials are your dolls made from?
We use premium 100% organic linen and high-quality cotton, sourced from sustainable farms in the Greater Toronto Area. Our materials are chosen for their soft texture and durability, ensuring your doll remains a cherished companion for years to come.
How long does shipping typically take?
Our dolls are handcrafted in small batches, so we prioritize quality over speed. Most orders are processed and shipped within 10-14 business days. We offer free shipping on all orders over $150 within Canada.
Can I personalize my doll?
Absolutely. We offer a personalization service where we can embroider your name or a special message onto your doll's collar. This is a meaningful way to gift a piece of Canadian nature to a loved one.
How should I care for my doll?
To preserve the delicate linen texture, we recommend hand-washing your doll in cold water with a mild detergent. Avoid bleach or fabric softeners. Air drying is essential to maintain the softness of the fibers.
Are your dolls safe for children?
Yes, all Élunia dolls are crafted with non-toxic, hypoallergenic materials. We ensure every stitch is secure and every thread is of the highest quality to provide a safe and comforting presence for imaginative play.
Connect With Us
Studio
Greater Toronto Area, Canada
Inquiries
hello@elunia.studio
Studio
+1 (416) 555-0198